The online store of iwoodart.gr is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, iwoodart.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

4. Intellectual property rights

The website www.iwoodart.gr and the online store iwoodart.gr is the official website of iwoodart. All content of the websites, posted by iwoodart.gr including images, graphics, photos, drawings, texts, services and products are the intellectual property of iwoodart.gr and are protected under the relevant provisions of Greek law, European law and international conventions.

No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without our written permission. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the prior written permission of iwoodart.gr or any other legal owner of the above copyrights.

The names, images, logos and insignia that represent iwoodart.gr and their services, are the exclusive trademarks and insignia of iwoodart.gr and are protected by Greek, EU and international trademark and industrial and intellectual property laws. competition.

5. User Obligations

The users of the websites www.iwoodart.gr accept that they will not use them and the online store of www.iwoodart.gr for sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal, harmful, threatening, offensive , annoying, slanderous, defamatory, vulgar, obscene, libelous, is a violation of privacy 

5. User Obligations

The users of the websites www.iwoodart.gr accept that they will not use them and the online store of www.iwoodart.gr for sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal, harmful, threatening, offensive , disturbing, defamatory, defamatory, vulgar, obscene, libelous, violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted infringes any patent, trademark, trade secret, copyright, copyright or other proprietary rights contained therein; software viruses or any other code files or programs designed to interrupt, cause damage, destroy or interfere with the operation of any computer software or hardware, whether intentionally or unintentionally, in violation of applicable Greek and Community law and its provisions, may interfere with third parties by any way and any content is used to collect or store users' personal data.

6. Security

Iwoodart.gr recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential.

7. Confidentiality of Transactions

Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to iwoodart.gr is confidential and iwoodart.gr has taken all necessary measures to use them only to the extent that it is deemed necessary in the context of the services provided.

Iwoodart.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is imposed by a court decision or decision of another public authority.

In the event that iwoodart.gr uses third parties to support its systems, it takes care to ensure confidentiality.

You can request any information kept about you as well as their correction in case you can prove the existence of an error.

For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose any information to third parties.

7a. Payment Methods - Transaction Security

The customer has the opportunity to pay for his orders via Visa credit card, Mastercard, his Paypal account, Bank Deposit and cash on delivery.

For payment by credit card the user is directed to a secure website of the partner companies Paypal or Stripe, for the registration of credit card details and the data are collected directly by the companies without the intervention of iwoodart.gr The transactions are completed in the online environment of the cooperating companies and iwoodart.gr does not maintain access to data such as card number, expiration date and cvv2. Therefore, iwoodart.gr bears no responsibility for issues that may arise with any of the above data.

The transactions are completed in the online environment of the cooperating companies and iwoodart.gr does not maintain access to data such as card number, expiration date and cvv2. Therefore, iwoodart.gr bears no responsibility for issues that may arise with any of the above data.

For any dispute or question regarding charges on their credit card, users should contact the bank that issued their card directly.

Credit card debiting is done after checking and certifying the details and its validity. The customer is solely responsible for the correct recording and authenticity of the credit card details.

In any case of purchase, the buyer must also be the holder of the card used for the transaction. 

8. Personal Data Protection

During your visit to the pages of www.iwoodart.gr you may be asked to state your personal information that concerns you (name, surname, email address, shipping address, etc.) as a rule in order to process your orders. Any personal data that you declare anywhere on the pages and services of the website www.iwoodart.gr, are kept exclusively for reasons concerning your transactions with us, the improvement of the services provided and the assurance of the operation of the respective service and not may be used by any third party (except as provided by law to the competent authorities).

In any case, the employees of iwoodart.gr who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited.

For any question or suggestion or statement related to these issues please contact us at 2815202429 or at info@iwoodart.gr

At any time, the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.

9. Purchase of Products

To facilitate your search our products are in categories that appear in the center at the top of your screen. In case you are looking for something specific, use the "search" on the top right.

Iwoodart.gr makes every effort to provide high quality services. However, cases of errors in prices and secondary products can not be ruled out and it can not be guaranteed that there will be no downtime of the website or "human" errors when updating / indicating the price of a product. For the safety and efficiency of your purchases, if you find that there is a product error, please contact us at tel. 2815202429 or via e-mail at info@iwoodart.gr

When registering your order you will receive an automated e-mail stating the details of your order. After processing the order and sending it, you will receive the second and confirmation e-mail with the products that will be sent to you.

In case there is a pending issue in your order then a corresponding e-mail will be sent to you. Alternatively we will contact you on the phones you have given us when registering or registering the order on our site.

Sending emails is a prerequisite for the proper progress of your order. Keep these emails throughout our transaction.

By accepting these terms, you agree to your express consent that the activation of the digital content begins with the creation of the user and product codes and that you confirm that you lose the right of withdrawal by sending the second and confirmation e-mail

For all our products we provide you with a 2-year guarantee of good operation.

10. 14-day withdrawal period.

In the EU you have the right to return the products you bought online or by other means of distance selling, such as e.g. by phone, within 14 days with a full refund of the amount you paid.

When you purchase one of our products, under EU law you have no legal right to return the products (for a change or refund) unless they are defective.

How to cancel a purchase

You must let us know that you want to cancel your purchase. It is not enough to just return the products. We have to provide you with a standard withdrawal form with which you can inform us of your decision, without however having to use it. You can notify us at the same time as the return of the products, for example, by adding a written statement to the products you return, by sending an email or by filling in an electronic return form.

You must return the products within 14 days after informing us.

We inform you that ONLY for returns of defective products you are not charged the shipping costs, in any other case the shipping costs are borne by the customer.

Money return

Iwoodart must refund your money within 14 days of receiving the cancellation request. However, it may be delayed to get your money back if you do not receive the products or proof of return.

Refunds must include shipping costs you paid when you made your purchase. However, iwoodart may charge you additional shipping costs if you request a non-standard delivery (such as urgent delivery). 

11. Order Cancellation

Before completing the order, during the electronic ordering process you can remove the quantities of products from your cart or notify us IMMEDIATELY to cancel your order at 2815202429 or mail info@iwoodart.gr

12. The information we request from you

Personal data: Each visitor can browse the online store iwoodart.gr without giving any personal information. We will need personal data (your e-mail) only when you become a member and proceed to order products.

Product purchase information: The necessary information for each transaction is your name, mobile phone, address (street, city, postal code).

At iwoodart.gr there are cookies that are used only to recognize that you are entering the site, so that you do not need to be asked for codes on all pages that include data transaction.

13. Transaction security

All transactions you make through iwoodart.gr are governed by International and European law, which regulates issues related to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to distance sales.

All prices on iwoodart.gr include VAT 24%.